Payment Policy

Payment Policy

Last Updated: September 2, 2026

Thank you for shopping with Pawmizo.

At Pawmizo, we aim to provide a secure and convenient payment experience for our customers.

Accepted Payment Methods

We accept the secure payment methods that are available and displayed at checkout.

Depending on your location, device, and payment provider, available payment options may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Other payment methods displayed at checkout

The payment methods available to you will be clearly shown during checkout before you complete your purchase.

Payment Security

We take payment security seriously.

  • Payment transactions are processed through secure payment providers.
  • We do not normally store your full credit or debit card number on our own servers.
  • Payment information is handled according to the security practices and policies of the applicable payment provider.
  • Payment processing may be provided through Shopify and/or third-party payment processors.

Order Confirmation

After your payment has been successfully completed and verified, you will receive an order confirmation email containing your order details.

Orders are processed after successful payment authorization and verification.

Failed or Declined Payments

If your payment is declined or unsuccessful, you may:

  • Check that your payment information is correct.
  • Contact your bank or payment provider.
  • Try another payment method available at checkout.

An order cannot be processed until successful payment has been received or authorized.

Currency

All prices on Pawmizo are displayed in GBP (£) unless otherwise stated.

Your bank, card issuer, or payment provider may apply currency conversion rates or additional fees depending on your payment method and account terms.

Pawmizo does not control fees charged by your bank or payment provider.

Billing Information

Customers are responsible for providing accurate billing and contact information when placing an order.

Incorrect or incomplete information may cause delays in processing or delivery. If we are unable to verify the information required to process an order, we may contact you for clarification.

Fraud Prevention and Payment Verification

For security and fraud-prevention purposes, we may review or verify certain orders.

We reserve the right to refuse or cancel an order where there are reasonable grounds to suspect fraudulent, unauthorized, or unlawful payment activity.

If an order is cancelled after payment has been received, any applicable refund will be handled in accordance with our Refund & Return Policy and applicable consumer rights.

Contact Us

If you have any questions regarding payments or an order, please contact us:

Pawmizo

Address:
45 Russell Square
London, WC1B 4JP
United Kingdom

Phone: +44 7380 239169

Email: support@pawmizo.store

Customer Support Hours:
Monday – Friday
9:00 a.m. – 5:00 p.m.
London Time (GMT/BST, as applicable)

We aim to respond to customer inquiries within 24–48 business hours.

Thank you for choosing Pawmizo 🐾